CHARLESTON, WV – Gov. Jim Justice announced today that he has received the organizational review of the West Virginia Department of Health and Human Resources (DHHR) conducted by the McChrystal Group LLC, of Alexandria, VA.
In March 2022, Gov. Justice vetoed HB 4020, which would have split the DHHR into two different agencies. At the Governor’s direction, the McChrystal Group was hired to complete a top-to-bottom review of DHHR to identify its issues, bottlenecks, and inefficiencies. Consultants with the McChrystal Group spent the last few months embedded, physically and virtually, in DHHR and spent hundreds of hours with various department staff.
The report concludes: “To improve West Virginia's health and human services outcomes, the status quo is not an option; DHHR requires bold organizational change. After completing this organization assessment and strategic plan, the McChrystal Team disagrees that splitting DHHR into two separate departments is the option that will provide the desired results. Instead, the McChrystal Team recommends that DHHR remain a single department and focus all improvement efforts - to both structure and process - around the strategic plan designed to address the highest priorities within West Virginia's environment.”
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